iko poa to sana has helped me kwa njia nyingi.

Congrats safcom. The leading service provider in Kenya. Don worry about the fight against you guys tou still on top..

They have upped their game especially with the introduction of supa ongea and sms crazy keep up the good work.

i appreciate your services

Now that they're facing stiff compe from the likes of Orange and Yu, i'm hoping that they'll reduce their prices even further and that calls to the customer care actually go through.

It gets me what i want when i want and i think there isn't any competition due to experience.

safaricom is just the best this is terms of their advertising strategies have you seen safaricom Ad's they are so cool they represent kenya especialy the ones with the beautiful scenery's i did not know scenes like that exist in kenya about their products
they are the best in the market especialy the new mobile website where you get to download all those cool stuff you guys rock!!!!!!!!!!!!!

I think the network issue has to be addressed before it gets out of hand. But according to other services except customer care they are in tip top shape.

I don't think they are in fighting shape anymore the competition is getting a little to stiff for them especially the network part where its been a little low.

0715...I appreciate the fact that we enjoy services free of hidden charges, and m-pesa is great. even Bambanet is fast and convenient. However, the clarity on the network leaves a lot to be desired, almost always busy, and breaking off in conversation. that's one area Zain has hit Safcom, straight up. and that customer care...which customer care??